Agenda Day Two
Visit Day One: April 11, 2022
| Time | Session |
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| 1:00pm – 1:50pm |
2A Remote Court Appearances and the Digital Divide: A Virtual Step Forward? | Transcript Moderator: Danielle Elyse Hirsch, Principal Court Management Consultant, National Center for State Courts Speakers: Hon. Jean T. Schneider, Supervising Judge of the New York City Housing Court; Hon. Michael J. Sullivan, Chautauqua County Family Court; Hon. Lyndon D. Williams, Mount Vernon City Court, Westchester County; Hon. Meredith A. Vacca, County Court, Monroe County Description: Since the start of the pandemic, New York State Judges have adapted their processes to allow for virtual court appearances. This presents many benefits for lawyers but does it adequately address the challenges faced by litigants on the wrong side of the digital divide? What have we learned from the past two years? In this moderated discussion, judges will share their experiences on the bench, offer insights for making virtual proceedings more effective, and consider the future of remote court appearances. |
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2B Leveraging Data (You Already Collect) to Improve Internal Decision-Making | Transcript | Slides Moderator: Caitlin McTiernan, Senior Consultant, Just-Tech, LLC Speakers: Caitlin McTiernan, Senior Consultant, Just-Tech, LLC; Glenn Baum, Data & Technology Training Manager, Legal Aid Bureau of Buffalo, Inc.; Lisa Rivera, Managing Attorney, NYLAG; Michael Mainiero, Project Manager, Her Justice Description: Legal Aid programs collect a substantial amount of data that they provide to external stakeholders. That data can be used to inform internal decision-making. Using reporting features available through LegalServer and other case management systems, presenters will demonstrate how data can be used for: supervision, measuring progress on grants, tracking organization-wide metrics etc. Presenters will share their visions for using data to drive the work. |
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2C Virtual Pro Bono Clinics: How Simpson Thacher and VOLS Collaborate on a Dedicated Pro Bono Platform | Transcript Moderator: Peter Kempner, Legal Director, Volunteers of Legal Services Speakers: Peter Kempner, Legal Director, Volunteers of Legal Services; Harlene Katzman, Pro Bono Counsel & Director, Simpson Thacher & Bartlett LLP; Elizabeth Lambdin, Practice Innovation Manager, Simpson Thacher & Bartlett LLP Description: When the COVID-19 pandemic made in-person pro bono clinics impossible, law firm pro bono departments searched for alternatives to the traditional in-person clinic format. One of the innovations has been the creation of virtual clinical platforms. These platforms allow clients, pro bono attorneys, and legal services providers to collaborate in real-time. Mobile apps allow clients to upload documents to the platform for their cases, pro bono attorneys send documents to their legal services partners for review, and legal services providers are able to monitor case progress and provide support to clients and volunteers. Attorneys from Simpson Thatcher and Volunteers of Legal Service will demonstrate Simpson’s platform and discuss how they have used the platform for DACA application and renewal clinics. |
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2D Technology, the Digital Divide, and Racial and Language Justice | Transcript | Slides Moderator: Lillian Moy, Executive Director, Legal Aid of Northeastern New York Speakers: Tanya Douglas, Director of the Disability Advocacy Project, Manhattan Legal Services; Joann Lee, Special Counsel on Language Justice, Legal Aid Foundation of Los Angeles; Lisa Pearlstein, City Bar Justice Center, Director of the Legal Clinic for the Homeless; Raymond H. Brescia, Hon. Harold R. Tyler Chair in Law and Technology, Professor of Law, Albany Law School Description: Is the digital divide a diversity issue? It is a class, equity, and rural issue, but how does it impact racial and language justice? How do we devise solutions that work when the legal issue is at the intersection of race, language, poverty, and the digital divide? How do we educate pro bono lawyers and ourselves about making legal services truly accessible to a variety of cultures, classes, and races? |
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| 2:00pm – 2:50pm |
3A Online Dispute Resolution: What We've Learned and What We Need to Learn | Transcript | Slides Moderator: Rochelle Klempner, Staff Counsel, New York State Permanent Commission on Access to Justice Speakers: Renee L. Danser, Associate Director of Research & Strategic Partnerships, The Access to Justice Lab at Harvard Law School; David Allen Larson, Professor and Senior Fellow, Dispute Resolution Institute, Mitchell Hamline School of Law; Chair, American Bar Association Section of Dispute Resolution Description: This session will examine ODR pilot projects around the country, including in New York State. Presenters will discuss what went right, what went wrong, and the key takeaways. While focused on ODR, the lessons shared in this session apply to other court technology projects. |
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3B API Data Projects in Legal Services | Transcript | Slides Moderator: Christopher Schwartz, Community Empowerment Advisor, LegalServer Speakers: Christopher Schwartz, Community Empowerment Advisor, LegalServer; Mallory Curran, Principal, Mallory Curran Consulting; Jonathan Pyle, Contract Performance Officer, Philadelphia Legal Assistance Description: APIs (Application Programming Interface) allow different software programs to quickly and safely send data back and forth. A well-built API project can change an onerous information-gathering task into a trivial one. It has become vital for legal service providers to understand how APIs may be implemented to help improve the delivery of legal services. This panel will demonstrate how APIs have been deployed to enable: case management systems to gather information on property registration and building violations, document assembly programs to access electronic dockets to build court forms, and providers to securely share information about their clients. |
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3C Leadership and Technology: Two Years After the Pandemic Began | Transcript |Slides Moderator: Lillian Moy, Executive Director, Legal Aid Society of Northeastern New York Speakers: Sally Curran, Executive Director, Volunteer Lawyers Project of CNY, Inc.; Sienna Fontaine, Legal Director/General Counsel, Make the Road New York, Adriene Holder, Attorney-in-Charge, The Legal Aid Society; Karen Nicolson, Chief Executive Officer, Center for Elder Law & Justice Description: In this moderated discussion, New York State civil legal services leaders will share their candid thoughts about the evolution of staffing models and service delivery in the last two years. This panel of Directors from across the state will reflect on the challenges of the last two years, the return to the office, the shift in workplace culture, technology infrastructure, and more. How did they innovate? What do they want to keep? How have they stabilized operations? |
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3D LSNTAP 2022 Cybersecurity Toolkit for Legal Aid | Transcript | Slides Moderator: John Greiner, Founder and CEO, Just-Tech LLC Speakers: Ken Montenegro, Center for Constitutional Rights, Husain Rahim, Senior Support Technician, Just-Tech LLC Description: This security session will provide legal aid leaders with information on common security risks, high priority initiatives, and immediate action items. The session will review the recently released 2022 Legal Aid Cybersecurity Toolkit that Legal Services National Technology Assistance Project (LSNTAP) and Just-Tech developed. The toolkit includes templates, self-assessments, and primer material on a range of security topics relevant to legal aid providers. The panelists invite your questions! |
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| 3:00pm – 3:50pm |
25 Apps in 50 Minutes | Transcript | Slides Moderator: Tim Baran, Technology Innovation Manager, Pro Bono Net Speakers: Glenn Rawdon, Senior Program Counsel for Technology; Legal Services Corp.; LaDierdre Johnson, Program Manager, LSNTAP; Renee L. Danser, Associate Director of Research & Strategic Partnerships, The Access to Justice Lab at Harvard Law School; J. Singleton, Program Manager of Legal Services State Support; Ariadne Brazo, Product Manager, Pro Bono Net Description: This fast-paced session will bring you the latest in apps, hacks, hot tips, and more. |
| 3:50pm – 4:05pm |
Closing Remarks and Announcements | Transcript Speaker: Helaine M. Barnett, Chair, New York State Permanent Commission on Access to Justice
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