As a follow-up to the 2013 Technology Survey and 2018 Technology Survey, the Permanent Commission has partnered with the Legal Services Corporation's Office of Data Governance and Analysis to conduct a 2023 New York State Civil Legal Aid Technology Survey. Providers all over the state were asked to participate and share their current state of technology implementation by responding to the approximately 35-question survey.
About the Survey
The 2023 Technology Survey asked questions about budget, staffing, training, policies, cybersecurity, hardware and software, and service delivery. Additional questions about remote working and cybersecurity also were included, as these topics became primary concerns during and following the pandemic. The Office of Data Governance and Analysis analyzed the data, including comparisons to the 2013 and 2018 survey results; the analysis is contained in the Technology Working Group's Report on the 2023 Technology Survey (forthcoming).
Acknowledgements
The Commission thanks the 2023 Survey Planning Committee for their assistance with the survey:
- Sarah Abdelhadi, Research Associate, Legal Services Corporation, Office of Data Governance and Analysis
- Helaine Barnett, Chair, Permanent Commission on Access to Justice
- Glenn Baum, Data & Technology Training Manager at the Legal Aid Bureau of Buffalo, Inc.
- Christine M. Fecko, General Counsel, NYS IOLA Fund
- Colleen Finan Fehringer, Deputy Director of Grant Administration, NYS IOLA Fund
- John Greiner, Founder & CEO, Just-Tech
- Rochelle Klempner, Office of Court Administration Counsel to the Technology Working Group
- Scott D. Musoff, Partner, Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates
- Christopher Schwartz, Community Empowerment Advisor, LegalServer
- Holly R. Stevens, PH.D., Chief Data Officer, Legal Services Corporation, Office of Data Governance and Analysis
- Deborah Wright, Chair, Technology Working Group