Court Navigator Program

Prospective Court Navigators

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In General
What do Court Navigators do?
Training
Volunteer Commitment
Testimonials
Register To Volunteer
 

In General

The Court Navigator Program trains college students, graduate students, and community members to assist unrepresented litigants, who are appearing in Nonpayment proceedings in the Resolution Part of Housing Court or the Consumer Debt Part of the Civil Court.

Nonpayment proceedings are cases where landlords sue tenants to collect rent. In these disputes, tenants and owners/landlords face the possibility of losing their homes through eviction or foreclosure. Consumer debt proceedings involve credit card companies, hospitals, banks or any other person or company that a litigant may owe money to. Despite the high stakes, most litigants appear in court without an attorney to advocate on their behalf.

The Program operates in partnership with the NYS Unified Court System’s Office for Justice Initiatives. 

The Court Navigator Program helps litigants without an attorney have a productive court experience. The program also provides volunteers with a broad range of skills, expands their professional contacts, and contributes to the local community. Participating volunteers under the supervision of court staff. Volunteers gain experience and interact with judges, non-judicial court staff, lawyers, and litigants. 

For more information contact: courtnavigator@nycourts.gov 

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What do Court Navigators do?

Court Navigators help unrepresented litigants:

  • Locate courtrooms and offices within the courthouse.
  • Locate courthouse computers to obtain information and access Do It Yourself (DIY) form programs.
  • Locate legal information and attorney referrals on NYCourtHelp and Law Help NY   
  • Learn about resources in and outside of the courthouse that may assist with resolving their cases.   
  • Organize documents needed for their cases.   
  • Respond to questions of fact asked by a judge or court attorney.   

 

Court Navigators are not attorneys and do not give legal advice or engage in negotiations or settlement conferences. 

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Training                   

Court Navigators are required to complete a comprehensive training provided by the Office for Justice Initiatives and the NYC Civil Court. A reference manual is provided at the training.

Training topics include but are not limited to:

  • Introduction to Civil and Housing Court
  • Basics of Consumer Debt Cases and Nonpayment Proceedings
  • Interviewing and Communication Skills
  • DIY (Do It Yourself) Form Programs and other online resources 

Training is provided at the NYC Civil Court, Kings County.

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Volunteer Commitment

Court Navigators volunteer a minimum of 50 hours within three months of the training. Volunteers will have flexibility with their schedule. Participants will receive a Certificate of Recognition upon completing fifty (50) hours of service.

College students may use this opportunity to fulfill an internship requirement, a community service requirement or receive academic credit. Students have the flexibility to schedule their hours over a period of days or months.

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Register to Volunteer

If you are interested in becoming a Court Navigator, please send an email to: courtnavigator@nycourts.gov