Caring for Mentally/Physically Disabled



  • Address the person by name to get attention
  • Maintain eye contact when talking
  • Prevent distractions
  • Approach the person from the front
  • Communicate clearly by using concrete but simple language
  • Use repetition
  • Give praise for or recognition of accomplishments
  • Validate feelings
  • Show compassion
  • Discuss as few topics at one time as possible
  • Simplify difficult tasks and don’t do too many at once 
  • Set limits
  • Be consistent
  • Ensure predictability (routines are important)
  • Maintain a relaxed environment
  • Reduce loud extraneous noise
  • Keep the environment well lit
  • Make sure that light shines on your face

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Reducing the Risk of Falls

The bathroom
Use non-skid rugs
Use rubber mats in the bathtub
Install grab bars
Use a bench in the shower
Replace a tub with a shower if possible

The kitchen
Do not use high gloss floor wax
Keep a clear path

The bedroom
Keep a night light on
Avoid small area rugs

The living room
Keep electrical cords out of the way
Avoid clutter on the floor
Ensure adequate lighting

Mark the stairs with contrasting colors

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Emergency Response System

People who are at risk of falls may agree to install a lifeline response system, by which a beeper, worn on the person, is connected by remote control to the telephone.  If the person falls, he or she can beep for assistance, which activates the phone and alerts a central response system to the need for assistance.